Charter for the Bereaved
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Charter for the Bereaved

We aim to provide a crematorium that provides excellent services to bereaved people in the community.

Mortlake Crematorium has adopted the Charter for the Bereaved issued by the Institute of Cemetery and Crematorium Management (ICCM).  As Members we commit to guarantee the 33 rights and standards.  We aim to provide excellent service which meets the needs of bereaved people, and the environmental needs of the community.

We also adhere to the ICCM’s Guiding Principles of Burial and Cremation Services.

PDFDownload the Charter for the Bereaved

PDFDownload the Guiding Principles